German Speaking - Technical Support Analyst

We are looking for a customer-focused support professional who can diagnose and resolve technical issues, deliver timely and high-quality service, collaborate effectively across teams, and communicate clearly while adhering to data privacy and operational standards.

Requirements

• Take full ownership of customer-reported issues, ensuring they are thoroughly managed through to resolution;
• Research, diagnose, and troubleshoot hardware and software problems, identifying effective solutions in a timely manner;
• Deliver prompt, accurate, and reliable information to customers, adapting communication style to suit varying technical skill levels;
• Maintain strict compliance with data privacy and security policies;
• Foster positive and professional communication with customers, team members, and business partners.

Benefits

• Competitive remuneration package
• Cafeteria package through SZÉP Card
• Private healthcare through Medicover
• Training and professional development opportunities
• Diverse, friendly, and international work atmosphere
• Modern office environment