Staff Technical Program Manager

Upbound is seeking a Staff Technical Program Manager to join our Customer Experience organization. This role will own the end-to-end post-sale engagement and account planning program for a portfolio of Fortune 2000 strategic accounts. The ideal candidate will have 10+ years of experience in Technical Program Management or post-sales technical delivery, with meaningful experience supporting Fortune 2000 or equivalent enterprise customers.

Requirements

• 10+ years in Technical Program Management or post-sales technical delivery
• Meaningful experience supporting Fortune 2000 or equivalent enterprise customers
• Executive-level communication skills
• Extreme attention to detail
• Technical fluency sufficient to engage credibly with platform engineers and architects on cloud infrastructure, Kubernetes, and DevOps workflows
• Active user of AI tooling

Benefits

• Competitive salary and benefits package
• Opportunity to work with cutting-edge cloud technologies
• Chance to directly impact how revenue is generated and scaled