Customer Success Manager - Enterprise

Verifone is seeking a Customer Success Manager to drive customer satisfaction, retention, and operational excellence for Enterprise customers. The role involves building strong partnerships, monitoring customer health, and leading Quarterly Business Reviews.

Requirements

• Proven experience in Customer Success, Account Management, Service Delivery, or Helpdesk/Technical support roles
• Background in payments preferred
• Strong relationship management and customer advocacy skills
• Excellent communication and presentation abilities
• Analytical mindset with experience leveraging KPIs and data insights to drive decisions
• Strong organizational and project management skills with the ability to manage multiple priorities

Benefits

• Competitive compensation
• Opportunities for career growth in a truly international environment