Technical Sales Engineer

ViaPlus is a global mobility company specializing in revenue and services management solutions for the transportation industry. The company is seeking a Technical Sales Engineer to join its Commercial Sales team, specializing in customer contact center technology.

Requirements

• 3-5 years of experience in a solution architecture or similar role, within a contact center environment
• Strong knowledge of contact center technologies such as IVR, ACD, CRM, and workforce management systems
• An Undergraduate degree in any field, major field of study in Technology or Computer Science is a plus
• U.S.-based experience working with the end client environment preferably in banking, finance, or transportation/mobility domain
• Superior personal and interpersonal attributes (e.g., results-oriented, and performance-oriented work style, creativity, entrepreneurial qualities, personal maturity)
• Ambitious and motivated with leadership skills but a collaborative personality
• High level of integrity and reliability
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, including executives, managers, end users, and subject matter experts
• Excellent analytical skills, logical and structured thinking, and creativity in problem-solving
• Curiosity, adaptability, and the willingness to learn new processes and methodologies
• Ability to demonstrate commitment to quality and client satisfaction
• Ability to work independently and work effectively within a team environment

Benefits

• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Generous Paid Time Off