ViaPlus is a global mobility company specializing in technical and operational solutions for the transportation industry. With a focus on electronic tolling, EV charging, and smart cities, ViaPlus leverages AI, machine learning, and high-volume transaction processing to facilitate seamless multimodal mobility. The company's key value propositions include data analytics, CRM, ERP, and back-office systems, ensuring efficient customer service operations and operational excellence.
Open Positions
Bilingual Customer Service Team Lead (On-Site)
Must be able to work well with others, deal with difficult customers, and possess excellent communication skills. High school diploma or GED and 2 years of experience as a Customer Service lead or supervisor required
Customer Service Supervisor
3-5 years of experience in customer service, strong communication and team management skills, bilingual in Spanish (strongly preferred)
Technical Sales Engineer
3-5 years of experience in a solution architecture or similar role, with strong knowledge of contact center technologies
Account Resolution Lead
Proven customer service experience, analytical skills, and ability to manage multiple priorities
Bilingual Customer Service Representative (On-Site)
High school diploma, 1 year of customer service experience, 6 months of call center experience, bilingual Spanish
Bilingual Court Collections Representative (On-Site)
High school diploma/GED/ equivalent, one (1) – Three (3) years previous working in a professional office environment, ability to operate within a Windows-based computer environment
Court Collections Representative (On-Site)
1-3 years experience in a professional office environment with strong analytical and organizational skills
Accounting Specialist II
Three years of experience in accounts payable, accounts receivable, and journal entry preparation, or one to two years of related college courses or training
Customer Service Representative (On-Site)
1 year customer service experience, 6 months call center experience preferred
Bilingual Customer Service Representative
6 months of Call Center experience, high school diploma, bilingual Spanish required, excellent communication and customer service skills
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