Help Desk Support

Wunderlich-Malec Engineering is seeking an IT Helpdesk Support Specialist to provide technical support to office and field users across multiple locations. The ideal candidate will have 3-5 years of IT experience, a basic understanding of networking and DNS, and experience with Windows 10, Office 365, and Apple iOS.

Requirements

• Provide technical support via phone, email, and remote desktop control
• Diagnose and drive resolution independently or with assistance
• Develop and implement technology standards and procedures

Benefits

• Medical
• Dental
• Vision
• Basic and Supplemental Life and AD&D
• Long Term Disability
• Voluntary Short Term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Health Savings Account
• Paid Time Off (PTO)
• Paid Holidays
• Tuition Reimbursement
• Referral Bonus Program
• 401(k)/Profit Sharing
• 100% ESOP (Employee Stock Ownership Plan)
• Employee Assistance Program
• Will Preparation Resources
• Worldwide Travel Assistance