DigitalOcean is looking for a Cloud Support Engineer - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences.
Requirements
- 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
- Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse)
- Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
- Understanding of database fundamentals including backups, replication, indexing, and performance tuning
- Strong troubleshooting skills across application, database, and infrastructure layers
- Customer-first mindset with a passion for solving technical problems and delivering great support experiences
- Effective communication skills with the ability to explain technical concepts clearly
- Ability to work both independently and collaboratively in a fast-paced environment
Benefits
- Flexible time off policy
- Employee Assistance Program
- Local Employee Meetups
- Reimbursement for relevant conferences, training, and education
- Access to LinkedIn Learning's 10,000+ courses
- Competitive array of benefits
