For more than 35 years, The Connection has positioned itself as a trusted partner for Fortune 500 companies seeking to outsource their contact center operations. The firm delivers scalable, repeatable, and cost‑effective BPO solutions, including 24/7 live phone support, lead generation, appointment setting, enrollment services, and technical help desk solutions. Its core focus areas—customer experience, program optimization, workforce management, and performance elevation—are supported by a blend of dedicated and shared teams, branded call center solutions, and virtual receptionist services. What sets The Connection apart is its proven track record of challenging industry norms while consistently delivering premium results as an extension of its clients’ own teams.
Open Positions
Case Manager 2 - Park Street Inn (New Haven)
Associate’s Degree, 2+ years experience, valid CT Driver’s License
Therapist - CTPSB (Forensic Program) Eastern, CT
Master's degree in counseling or social work field, 2 years of related experience, valid driver’s license
Residential Aide - Women's Bridge (Groton)
High school diploma, 2+ years of experience, valid driver's license, and regular attendance
Residential Aide - Eddy Center (Middletown)
High School Diploma / GED, 2+ years of experience, Valid Driver’s License
Womens Recovery Navigator - Women's REACH (Middletown)
High School Diploma, valid CT driver's license, regular attendance, and bilingual Spanish speaking preferred
Program Director - Sierra DOC Mental Health (New Haven)
Master’s degree in human services discipline, 3+ years leadership experience, and valid driver’s license required
Bilingual Therapist - CTPSB (Forensic Program) - Middletown
Master’s degree in counseling or social work field, 2 years of related experience in the field of social work and/or behavioral health, and bilingual in Spanish
Facility Maintenance Technician - Property Management (New Haven)
High School diploma or GED, 2 years experience in trade experience, Valid Driver’s License
Clinical Program Manager 1 - Women's Bridge (Groton)
Master’s degree in a related field and associate licensure, or Full licensure and 3-5 years of experience, Valid Driver’s License
Case Manager 1 - MMWYAC (Middletown)
2+ years related experience, Associate's Degree, valid CT Driver's License
+52 More Jobs Available!
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