Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
Open Positions
Account Executive, Regional (Mid-Atlantic)
Bachelor's Degree or equivalent work experience, 5 years of sales experience, and a proven sales track record
Principle Engineer, Software
8+ years of experience in design and architect of large-scale applications, Bachelor's Degree in Computer Science, Engineering, or related field, Proven record of owning architecture for large-scale, distributed SaaS products used by enterprise customers
Director, Enterprise Applications (Oracle)
10+ years experience, deep experience with Oracle EBS, OIC, and Oracle HCM, experience delivering ERP implementations or migrations
Sales Operations Analyst- Data Analytics
Bachelor's degree, 5+ years experience, advanced Excel and data visualization skills
Sales Operations Manager- Data Analytics
2-3 years of experience as a data analytics and/or sales operations manager, 5+ years working in Data Analytics, Economics, Finance or related field, and proficiency in CRM systems, Excel/Google Sheets, and data visualization tools