HelloMateo is an omnichannel customer experience platform that helps local brands and businesses grow by managing the entire digital customer lifecycle—from lead acquisition to conversion and retention—within a single SaaS solution. The company offers integrated tools such as CRM, marketing automation, AI‑powered chatbots, and multichannel communication (WhatsApp, SMS, Messenger, email) through a universal inbox and autopilot workflows. By combining real‑time customer engagement with data‑driven insights, HelloMateo enables brands to deliver personalized experiences at scale, differentiating itself with a focus on local market agility and a fully automated, end‑to‑end customer journey. This concise, tech‑centric approach appeals to professionals who want to shape the future of customer experience.
Open Positions
Customer Success Internship (m/w/d) - Software Startup
Degree in business administration, communication, or computer science; strong communication skills; ability to work with people and solve problems
Werkstudent:in im Customer Success (d/m/w)
Enrolled at a university, excellent communication skills, and basic understanding of software and digital products
Account Executive (m/w/d) - Software Startup
Experience as Account Executive, HubSpot knowledge, structured working style, native German language skills
Chief of Staff Finance (m/w/d)
Bachelor's degree in business administration, finance, controlling, business informatics, or a comparable field, 1-2 years of experience in a finance-related role, secure handling of Excel and Google Sheets
Commercial Graduate Program (m/w/d)
Bachelor's degree in a related field, 0 years of experience
Junior Sales Development Representative (m/w/d) - Software Startup
1+ year of experience in software sales, structured way of working, and German knowledge at a native speaker level
Team Lead SDR @SaaS Startup (m/w/d)
At least 3 years of experience in Sales Development, preferably in a leadership role. Native German speaker
Customer Support Manager:in (m/w/d) - Software Startup
First experience in technical customer support, good German and English knowledge, and a calm demeanor
Founders Associate Finance (m/w/d)
Completed study of Business Administration, Finance, Controlling, Computer Science or comparable; 1-2 years of experience in a Finance-related role
Business Development Intern (m/w/d) - Software Startup
Positive attitude, experience in contact with end customers, German language skills at native level
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