Hiya is a leader in voice performance solutions, offering SaaS applications like Hiya Connect and Hiya Protect to over 200M users worldwide. The company specializes in caller ID, scam protection, and secure telecommunications services, leveraging AI and machine learning to enhance user trust and network security. Hiya's culture fosters innovation and employee satisfaction, attracting top talent and earning accolades such as Forbes' #1 Best Startup Employer in America.
Open Positions
Medior Backend Engineer
BSc or MSc degree in a relevant field, 2-3+ years relevant work experience, familiar with data storage and processing systems
Customer Success Support Specialist (Bilingual Spanish / English)
1–3 years of customer support experience, fluent Spanish speaker, experience with support platforms such as Zendesk or Salesforce Service Cloud
AI Engineer
4+ years of experience in AI engineering, proficiency in Python, experience with cloud platforms, and knowledge of Kubernetes
Sr. GTM Engineer, Marketing
5-8 years of experience in growth engineering, frontend engineering, or product-focused web development, with strong React/Next.js experience and hands-on experience leading headless CMS implementations or migrations
Software Engineer
2+ years of experience in Node.js development, familiarity with AWS and AI-assisted development techniques, and strong communication skills
Senior VOIP Infrastructure Engineer
Deep VoIP expertise, ownership mindset, platform thinking, and comfort with ambiguity are required
Account Executive
Manage the full sales cycle, partner with SDRs and marketing, and consistently achieve and exceed quota
AI Engineer
Proficiency in programming languages, experience with foundational model APIs, and strong understanding of machine learning workflows
IT Support Analyst
Strong IT support fundamentals, interest in security and compliance, and comfort working with automation and scripting tools
Director of Customer Success
7-10 years of experience in Customer Success, strategic account management, or related roles, minimum 2+ years leading a high-performing Customer Success organization, and strong judgment in navigating ambiguity