Client Services Project Manager

Client Services Project Manager role at NICE Ltd., supporting successful execution of client-facing programs and projects for Proactive AI Agent, with a focus on project planning, governance, and delivery assurance.

Requirements

• Bachelor’s degree in business, operations, or related field
• 5+ years of client-facing project/program management experience
• Strong project management fundamentals
• Experience with CCaaS, telecoms, AI/automation, or enterprise platforms
• Advanced proficiency in Excel and PM tools like Monday and Jira
• BI/reporting tools experience and data analysis capability

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance