Probook is a data-driven dispatch optimization platform that enhances field service operations by increasing flip rates, boosting ticket sizes, and reducing windshield time—all without expanding dispatch staff. By analyzing historical sales data, Probook accurately matches technicians to the most appropriate jobs, ensuring efficient use of resources. Its dispatcher-friendly interface seamlessly overlays ServiceTitan’s dispatch board, allowing dispatchers to focus on high-value tasks such as job verification and customer communication. Probook’s proven effectiveness has earned the trust of leading operators nationwide, setting it apart as a leader in intelligent field service solutions.
Open Positions
Founding GTM Recruiter (Hybrid)
2-5 years of GTM recruiting experience, proven track record of closing revenue-facing roles, and deep experience with high-volume outbound sourcing
Founders Associate
3+ years of experience supporting a founder or C-suite executive, proven track record managing a complex calendar, and strong written communication skills
Customer Operations Lead
2-4 years of experience in CS Ops, Implementation, COS, RevOps or Strategy, tech-forward, and experience managing high-touch accounts
Founding Technical Recruiter (Hybrid)
3-5 years of technical recruiting experience, proven track record of closing hires per month, and deep experience with high-volume outbound sourcing
Enterprise Customer Success Manager
3+ years in B2B SaaS Customer Success or Account Management, startup experience, and demonstrated ownership of a book with $100K+ ACV accounts
Founding GTM Recruiter
1-3 years of sourcing experience, prior agency experience or startup experience, strong communication and research skills
Staff Software Engineer
7+ years of product engineering experience, deep expertise in building complete product experiences, and a track record of building 0→1 products that reached meaningful scale
Chief of Staff
3+ years of high-agency experience, business acumen, and track record of handling high-volume admin and complex strategic projects
Senior Software Engineer
2-6 years of backend engineering experience, exceptional coding fundamentals, and ability to master an existing codebase
VP of Customer Success
5+ years of post-sales leadership, proven transition experience, enterprise training/implementation chops, commercial track record, player-coach mentality, NYC based