Smart Communications is a leading provider of Conversation Cloud™, a cloud-native platform that offers frictionless, compliant digital-first experiences through omnichannel communications, intelligent data capture, and secure digital archival. Serving over 650 enterprises worldwide, including Zurich Insurance and Priority Health, Smart Communications specializes in reducing compliance risk, boosting operational efficiency, and driving digital transformation. With more than 30 pre-built connectors, the company seamlessly integrates with top enterprise systems like Salesforce and Guidewire, enabling over 60 billion mission-critical customer conversations globally.
Open Positions
Senior Solutions Architect
Solution Consulting/Pre-Sales in SaaS; digital technology understanding (customer communications, automation, etc.). Strong analytical/communication skills, and proven work history with product teams
Senior Build Engineer
CI/CD experience is key. A quick learner with the desire to improve and a team player are important. Strong analytical skills and technical aptitude are also necessary
Senior FP&A Analyst
3+ years in FP&A, proficiency in Excel & financial modelling, B2B experience. Strong communication skills & analytical abilities are key
Azure Systems Administrator
Network and automation technologies, experience with cloud services, and operational knowledge are key. ITIL principles are also important
Business Development Representative, German Speaking
BSc in relevant field. Sales experience with executive targets in DACH. Fluent in English. SaaS background and Salesforce proficiency a plus
Professional Services Consultant
4-7 yrs tech exp. SaaS platform experience. HTML5, RESTful Web Services, JSON knowledge needed. Excellent comms & analytical skills required
Senior Project Manager, German Speaking
3-5 years of Project Management experience. Bachelor's degree in CS or related field. Agile & Project Management skills are required
Account Director
Proven SaaS sales track record; understanding of CCM/ECM/BPM solutions; CRM experience and analytical skills. Strong communication and collaboration abilities are also vital
Sr. Customer Success Manager
Customer-facing experience w/Cloud/SaaS is key. Strong communication & analytical skills. CRM (Salesforce) knowledge is a plus
Business Development Representative
BS in related field & proven sales experience. Technical skills in Salesforce & CRM. Strong communication and teleprospecting skills
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